Privacy Policy

Last updated: September 23, 2026

PRYSM operates this store and website, including all related content, features, tools, products, and services (the “Services”). PRYSM is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase through our Services, or otherwise communicate with us.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

Depending on how you interact with our Services, we may collect the following information:

• Contact information: name, email address, phone number, billing address, and shipping address.

• Payment information: payment method and transaction details. Payment information may be processed securely by third-party payment providers.

• Order information: products viewed, added to your cart, purchased, returned, exchanged, or canceled.

• Account information: username, password, preferences, and account settings, when applicable.

• Communications: information you provide when contacting our customer support.

• Device information: IP address, browser type, device type, operating system, and other technical identifiers.

• Usage information: information about how you interact with and navigate our website, including pages viewed and interactions with our Services.

How We Collect Personal Information

We may collect personal information:

• Directly from you, such as when you create an account, place an order, contact us, or subscribe to communications.

• Automatically, through cookies and similar technologies when you browse or use our website.

• From service providers, business partners, payment processors, fulfillment providers, analytics providers, and other third parties that assist us in operating our Services.

• From other third parties, where permitted by applicable law.

How We Use Your Personal Information

We may use your personal information to:

• Process and fulfill orders and payments.

• Arrange shipping and delivery.

• Provide customer support.

• Process returns, refunds, and exchanges.

• Maintain and manage customer accounts.

• Communicate with you about orders, transactions, and our Services.

• Send marketing communications where permitted by law and according to your preferences.

• Personalize and improve your shopping experience.

• Analyze website usage and improve our products, services, and website.

• Detect and prevent fraud, abuse, security threats, and other unauthorized activity.

• Comply with applicable laws and legal obligations.

• Protect our rights, customers, business, and Services.

Cookies and Similar Technologies

We use cookies and similar technologies to operate our website, remember preferences, understand how visitors use our Services, improve website performance, and, where permitted, support advertising and marketing activities.

You may be able to control or disable certain cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

How We Share Personal Information

We may share personal information with trusted third parties when necessary to operate our business and provide our Services, including:

• Shopify and its related services.

• Payment processors and financial service providers.

• Shipping, logistics, fulfillment, and delivery providers.

• Technology, hosting, analytics, and customer-support providers.

• Marketing and advertising partners, where permitted by applicable law.

• Professional advisors and service providers.

• Government authorities or law enforcement when required by law.

• Third parties involved in a business transaction, such as a merger, acquisition, restructuring, or sale of assets.

We do not sell personal information for money. However, certain privacy laws may define activities such as targeted advertising or data sharing broadly. Where applicable, you may have the right to opt out of certain uses of your personal information.

Shopify

Our store is hosted on Shopify. Shopify may collect and process personal information relating to your use of our Services in order to provide and improve its services.

Information submitted through our store may be processed by Shopify and other service providers in countries outside your country of residence.

For more information about how Shopify handles personal information, please review Shopify’s Consumer Privacy Policy.

Third-Party Websites

Our Services may contain links to third-party websites or services.

We are not responsible for the privacy, security, content, or practices of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our Services are not intended for children under the age of 13, or the applicable minimum age in your jurisdiction.

We do not knowingly collect personal information from children below the applicable age. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

Data Security

We take reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide our Services, complete transactions, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information, including:

• The right to access your personal information.

• The right to request correction of inaccurate information.

• The right to request deletion of your personal information.

• The right to request a copy of your personal information.

• The right to object to or restrict certain processing activities.

• The right to withdraw consent where processing is based on consent.

• The right to opt out of certain marketing or targeted advertising activities.

• The right to lodge a complaint with a relevant data protection authority.

To exercise your rights, please contact us using the information provided below.

We may need to verify your identity before processing certain requests, as permitted or required by applicable law.

Marketing Communications

If you receive promotional emails from us, you may unsubscribe at any time by clicking the unsubscribe link included in the email.

Even if you opt out of marketing communications, we may still send you essential transactional or service-related communications, such as order confirmations, shipping updates, refunds, or customer-service messages.

International Data Transfers

Because we operate an international online store and use service providers located in different countries, your personal information may be transferred, stored, or processed outside your country of residence.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

Brazil — LGPD

If you are located in Brazil, your personal information may be processed in accordance with Brazil’s General Data Protection Law (Lei Geral de Proteção de Dados Pessoais — LGPD).

Subject to applicable legal requirements and limitations, you may exercise rights regarding your personal information, including access, correction, deletion, information about data sharing, and other rights provided by applicable law.

For privacy-related requests, please contact us using the contact information below.

European Economic Area and United Kingdom

If you are located in the European Economic Area or the United Kingdom, you may have additional rights under applicable data protection laws, including rights relating to access, correction, deletion, restriction, objection, portability, and withdrawal of consent.

Where applicable, you may also have the right to lodge a complaint with your local data protection authority.

California and Other U.S. Privacy Rights

Depending on your state of residence and applicable law, you may have additional privacy rights, including rights to access, delete, correct, or opt out of certain processing of your personal information.

We will not discriminate against you for exercising privacy rights available to you under applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, technology, or legal requirements.

When we make changes, we will update the “Last updated” date at the top of this Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, please contact us:

Email: support@prysmtm.store

PRYSM
Brazil